Privacy Policy for Fencing Master

Effective Date: July 8, 2025

Owner: Stephen Cave
Business Name: Fencing Master Installations
Website: https://fencingmaster.co.uk/

1. WHO WE ARE

This website is owned and operated by Fencing Master, a residential and commercial fencing company provider based in Ramsgate, United Kingdom. We provide visitors with the ability to get in touch with us, request quotes, and share images via an online contact form.

Contact Details:

• Address: 17a Queen Street, CT11 9DZ, Ramsgate, United Kingdom
• Phone: +44 7526 080558
• Email: info@fencingmaster.co.uk
  
  

Our website is hosted by Hostinger, which implements technical and organizational measures to safeguard your personal data.

2. WHAT INFORMATION WE COLLECT

Information you provide directly:

When using our contact form, we collect:

• Name
• Email address
• Phone number
• Message content

• Uploaded images or videos (optional)

Information collected automatically:

Our website may collect technical data such as:

• IP address
• Browser type and version
• Device type
• Operating system
  
  

We do not use cookies for analytics or advertising. Our use of cookies is limited to essential site functionality, managed via the Complianz GDPR/CCPA plugin.

3. HOW WE PROCESS YOUR INFORMATION

We process your personal data to:

• Respond to your enquiries
• Provide services or quotes
• Communicate with you as necessary
• Perform security and maintenance operations
  
  

Your data will not be used for unsolicited marketing or shared with third parties for commercial purposes.

4. LEGAL BASES FOR PROCESSING

We rely on the following legal bases to process your personal data:

• Consent (for form submissions and image uploads)
• Legitimate interests (to operate and improve our services)
• Contractual necessity (to provide quotes and fulfill service requests)
• Compliance with legal obligations (when required by law)
  
  

5. WHO WE SHARE YOUR DATA WITH

We use the following trusted third-party plugins and services, which may interact with your data:

• WP Mail SMTP (to securely send emails)
• UpdraftPlus (for secure backups)
• LiteSpeed Cache (for site performance)
• WP Chat App (for WhatsApp integration)
• Smush (for image optimization)
• Hostinger (our hosting provider)
  
  

These services are contractually obligated to maintain data confidentiality and security.

6. DATA TRANSFERS

We and our third-party service providers may store your personal data in the United Kingdom and other jurisdictions with adequate data protection standards. We use appropriate safeguards for international data transfers.

7. DATA RETENTION

We keep your personal data only as long as necessary:

• To provide the services you’ve requested
• To comply with legal and regulatory obligations
• To resolve disputes and enforce agreements
  
  

You may request deletion of your data at any time.

8. YOUR DATA RIGHTS UNDER GDPR

If you are a UK or EU resident, you have the right to:

• Access your data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
  
  

To exercise your rights, contact: info@fencingmaster.co.uk

9. SECURITY MEASURES

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption
• Routine backups
• Data access controls
  
  

Please note that no method of transmission over the internet is 100% secure.

10. DATA FROM MINORS

Our services are not directed at children under 18. We do not knowingly collect personal data from minors.

11. COOKIES AND DO-NOT-TRACK

We do not use tracking cookies. We honour your browser’s “Do Not Track” settings.

12. CHANGES TO THIS PRIVACY POLICY

We may update this policy to reflect changes in laws or our services. Any changes will be posted on this page with an updated effective date.

13. CONTACT

If you have any questions or requests regarding this Privacy Policy, you may contact us at:

Email: info@fencingmaster.co.uk
Phone / WhatsApp: +44 7526 080558